KWSPHS Update from Executive Director, Kathrin Delutis

To our valued animal lovers,

The Humane Society of Kitchener Waterloo & Stratford Perth want to thank you for your continued support. Whether you are a donor, a volunteer, an adopter, corporate & community partner or a friend of the Humane Society, we couldn’t survive without you. Through your generous donations and support, we are able to continue to help the animals in need in our communities. Providing immediate medical attention, recovery and rehabilitation and finding animals new homes are some of the many things that we could not accomplish without community support.

As the COVID-19 situation continues to change, our leadership continues to closely monitor the developments and their impact. Our first priority is to protect the health and safety of our staff, our supports and of course, the animals. We wanted to take this opportunity to provide you with an update on our actions that are being taken by our organization that effects all of our communities.

The Humane Society of Kitchener Waterloo & Stratford Perth are taking measures at our centres in both Kitchener and Stratford to ensure the safety of our employees, community and the animals that are in our care. We have followed the recommendations of federal, provincial and local governments and with those recommendations in mind, we have activated our Emergency Response Plan.

We have made the decision to limit the access to both of our centres to the public. Any stray animal claims or adoptions will be by appointment only. Our officers will remain working but will respond to emergencies only including sick/injured animals, dangerous animals and emergency services (EMS) related calls. Our centres will be on restricted hours with essential staff caring for the animals in both centres, with all other staff working from home.

To make an appointment or if you have any questions, please contact us:

Kitchener Waterloo Animal Centre 519-745-5615

Stratford Perth Animal Centre 519-273-6600

Our fundraising events and community programs in March until mid-May have all been cancelled or postponed. These events require an incredible amount of time and effort to plan and execute and the hard work of our staff and volunteers does not go unnoticed. We want to thank everyone that has helped and supported those events.

As the situation unfolds, we will continue to monitor the situation and the advice of public health officials.  We may have to make further decisions surrounding our services and fundraising activities in the future.   

We anticipate an increased demand for our emergency services over the coming weeks.  With adoptions slowing, but stray intake and emergency boarding cases on the rise, our centres are currently preparing for an over-capacity situation.  Your support is crucial, now more than ever. If you were planning on making a donation at any of our events or would like to support the animals in our centres during these difficult times, please visit our website at Please know that your donation will have a lasting an impact on the lives of animals in our communities.

Thank you again for your continued support and we hope that you stay positive, healthy and safe.

Kathrin Delutis

Executive Director