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Contact, Hours & Locations

The Humane Society of Kitchener Waterloo and Stratford Perth operates two animal centres in Southern Ontario - one in Kitchener and one in Stratford. Both centres are open to the public.

A woman is typing on a computer keyboard while a black cat sits next to her and puts its paw on her arm.

Locations & Contacts

Kitchener Waterloo Animal Centre
250 Riverbend Drive, Kitchener
Phone: 519-745-5615

Stratford Perth Animal Centre
125 Griffith Road, Stratford
Phone: 519-273-6600

Stratford Perth Spay Neuter Clinic
125 Griffith Road, Stratford
Please use the clinic reception door
Phone: 519-273-6600

Have a Question? Please give our team a call!

Kitchener Waterloo Animal Centre: 519-745-5615
Stratford Perth Animal Cetre: 519-273-6600

Hours

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Kitchener Hours

Kitchener Reception/Administration:

Mon-Fri: 9am-6pm
Sat-Sun: 10am-4pm

*closed the last Wednesday of each month from 9am-1pm for staff training
*closed for all statutory and civic holidays

Kitchener Adoption Hours:

Mon-Fri: 11am-5pm
Sat-Sun: 11am-3pm

*please note that adoptions are by appointment, but we will try to accommodate walk-ins where possible. If we cannot take walk-ins, we will ask you to submit your application online and come back for a later adoption appointment.

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Stratford Hours

Stratford Reception/Administration:

Mon-Fri: 10am-5:30pm
Sat-Sun: 11am-4pm

*closed the last Wednesday of each month from 9am-1pm for staff training
*closed for all statutory and civic holidays

Stratford Adoption Hours:

Mon-Fri: 11am-4:30pm
Sat-Sun: 11am-3pm

*please note that adoptions are by appointment, but we will try to accommodate walk-ins where possible. If we cannot take walk-ins, we will ask you to submit your application online and come back for a later adoption appointment.

Please note:

  • We are closed for all statutory and civic holidays
  • We are closed the last Wednesday of each month from 9am-1pm for staff training
  • Adoptions are by appointment, but we will try to accommodate walk-ins where possible. If we cannot take walk-ins, we will ask you to submit your application online and come back for a later adoption appointment.
  • Surrender services are by appointment only. Please visit our surrender page for more information.
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About Our Kitchener Waterloo Animal Centre

The Kitchener Waterloo Animal Centre was built in 1981 and is located on Riverbend Drive in Kitchener. It features a winding hallway through the building, leading to our adoption atrium. Our spacious “cat condos” are different from the traditional cat cages one would typically see in a shelter. They provide ample space for our cats to move around, play and climb onto platforms. Not to mention, a big glass window to meet their forever family for the first time!

Our dog pods at the back of the building exit onto a grass area and a trail system on the property. Thanks to our wonderful volunteer dog walkers, our dogs get to enjoy a big outdoor leash free park (bottom of the property) and the wooded trails on a regular basis.

In 2016 we opened an accredited companion animal hospital, and in 2021 we held a capital campaign which helped to update the smaller off-leash dog area attached to our building. With a gazebo for shade and easy to maintain astro turf, the new space is well-used and loved.

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About Our Stratford Perth Animal Centre

The Stratford Perth Animal Centre looks a lot different these days! In 2016, we moved from a small facility to a beautiful new shelter on Griffith Road in Stratford. Our new facility has both communal cat rooms and condos, single and double dog runs with heated floors, a spacious animal kitchen, an in-house clinic, and a fantastic education room for community programming, birthday parties, yoga and more.

In 2019, we officially opened the doors to our public high-quality, high-volume, spay-neuter clinic, offering public spay neuter services for cats. In 2021 we also held a centre advancement campaign to raised funds for an off-leash dog park on property. Complete with agility equipment and easy to maintain astro turf, it is a welcome addition by both the four and two-legged!