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Surrender a Pet

Surrendering a pet is never an easy decision, but we are here to help. Please contact us to see if we have any programs and services to keep you and your pet together prior to surrendering. Our goal is to keep families together.

Each year the Humane Society helps thousands of animals in need find loving homes.

Please note that we are only able to receive surrenders by appointment, so we can ensure we have the space and resources.

When our Centres are at capacity, in the best interest of the pet, owners will be encouraged to wait until the Centre has space available before surrendering their pet and will be offered to be put on a waiting list.

We understand that parting ways with an animal can be especially difficult and we're committed to working with you to ensure the best possible solution for you and your pet. Our team will work to find alternatives to allow your pet to remain with you. If circumstances require you to surrender, our team will arrange for an appointment for you to bring your pet into one of our centres.

A woman hugs and kisses a kitten in her arms.

Steps to Surrendering

If you have questions prior to surrendering, please contact the centre that services your area:

  • Our Kitchener Waterloo Animal Centre services Waterloo Region municipalities less Cambridge.
  • Stratford Perth Animal Centre services Perth County municipalities & Township of Zorra.

Ensure that you live in our service area.

Submit an online surrender form (found below).

Don't want to surrender, but having trouble feeding or caring for your pet? Please contact our team to determine if there are any other support services we can offer to keep you and your pet together.

Submit a Surrender Form

Prior to bringing your pet in, we ask that you complete a surrender form to tell us more about your pet. If you require a paper form or support to complete this form, please contact our centres directly.


Service Areas We Cover

Our organization currently supports surrender services for our areas of coverage. This includes:

  • City of Kitchener

  • City of Waterloo

  • Woolwich Township

  • Township of North Dumfires

  • Township of Wellesley

  • Township of Wilmot

  • City of Stratford

  • Town of St Marys

  • Municipality of North Perth

  • Municipality of West Perth

  • Township of Perth East

  • Township of Perth South

  • Township of Zorra


Surrender Contacts for Outside Our Area

Do you live outside of our service area? Here is a list of surrounding shelters and rescues that you can contact for support.