General Resources for Pet Owners

This page is designed to help pet owners navigate the ins and outs of pet care, providing valuable information on how to help you provide the best care for their furry friends. Whether you're a seasoned pet owner or a new fur parent, we've got you covered with advice and tips to ensure your furry friend is happy, healthy, and thriving.

A jack russel terrier laying on the floor with his head on his paw, in a black and white photo.

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Grief Support: By Gateway Memorial

Losing a pet is one of the most difficult things a person can experience. Whether the loss of a pet is sudden, or something you’ve anticipated for weeks or months, it is a highly emotional time. Each person experiences grief differently – understanding what to expect during this time may be helpful for you. We’ve talked to pet parents about their experience with pet aftercare and the loss of a pet, and have developed the following guides to address some common questions and feelings.

cat sleeping with eyes closed in a black and white photo.

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Pet Compassion Care Line - 24/7 Grief Support

You don’t have to face this alone. Losing a pet is one of the most difficult things a person can experience. Whether it is sudden or anticipated, the loss of a pet is a highly emotional time. We are proud to offer the Pet Compassion Careline, exclusive to our customers and their pet parents. Available in English, Spanish and French, pet parents and their families will have access to experienced, professional, and confidential counsellors. Our Pet Compassion Careline is staffed 24/7 exclusively by Master’s and Ph.D. level clinicians with at least 5 years’ experience in the counselling field. When you contact the Pet Compassion Careline, your call is immediately answered by a Careline grief counsellor. We are continuing to provide the best in pet aftercare and pet grief support.

cattle dog standing next to his owner with their arm around him, sitting at the top of a mountain.

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Coping with the Loss of a Pet: OVC Pet Trust

Our pets are our friends, family members and companions. The bond between a person and their pet is a special one. The loss of a family pet may result in a variety of emotions: denial, guilt, anger, sadness, shock, pain and other feelings. Learning how to deal with emotions is important in order to move forward following the death of a pet. It is important to remember that people respond differently to the loss of a pet. You may not experience any of these emotions.

A reddish brown dog sitting in the grass looking off to the left.

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Preparing for the Loss of a Pet

Preparing for an impending loss is one of the most difficult, challenging and emotional situations a pet owner may face over the lifetime of a beloved companion. People may feel guilt, fear, anger, anxiety, sadness and embarrassment, among other feelings when they're facing death and preparing to say goodbye.

A white and brown brindle dog with one paw on a blue and yellow ball.

Browse All Resources

Browse through our comprehensive collection of resources for pet owners.

General Resources for Pet Owners

Grief Support: By Gateway Memorial

Pet Compassion Care Line - 24/7 Grief Support

Coping with the Loss of a Pet: OVC Pet Trust

Preparing for the Loss of a Pet

Browse All Resources

Paws for Parents - A Morning Off

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