Contact, Hours & Locations
The Humane Society of Kitchener Waterloo and Stratford Perth operates two animal centres in Southern Ontario - one in Kitchener and one in Stratford. Both centres are open to the public.
Locations & Contacts
Kitchener Waterloo Animal Centre
250 Riverbend Drive, Kitchener, ON N2B 2E9
Phone: 519-745-5615
infokw@kwsphumane.ca
Stratford Perth Animal Centre
125 Griffith Road, Stratford, ON N5A 6S4
Phone: 519-273-6600
infosp@kwsphumane.ca
Stratford Perth Spay Neuter Clinic
125 Griffith Road, Stratford, ON N5A 6S4
Please use the clinic reception door
Phone: 519-273-6600
Have a Question? Please give our team a call!
Kitchener Waterloo Animal Centre: 519-745-5615
Stratford Perth Animal Cetre: 519-273-6600
Hours
Kitchener Hours
Kitchener Reception/Administration:
Mon-Fri: 9am-6pm
Sat-Sun: 10am-4pm
*closed the last Wednesday of each month from 9am-1pm for staff training
*closed for all statutory and civic holidays
Kitchener Adoption Hours:
Mon-Fri: 11am-5pm
Sat-Sun: 11am-3pm
*please note that walk-in appointments are welcomed and encouraged, and will be prioritized over online applications.
Stratford Hours
Stratford Reception/Administration:
Mon-Fri: 10am-5:30pm
Sat-Sun: 11am-4pm
*closed the last Wednesday of each month from 9am-1pm for staff training
*closed for all statutory and civic holidays
Stratford Adoption Hours:
Mon-Fri: 11am-4:30pm
Sat-Sun: 11am-3pm
*please note that walk-in appointments are welcomed and encouraged, and will be prioritized over online applications.
Please note:
- We are closed for all statutory and civic holidays
- We are closed the last Wednesday of each month from 9am-1pm for staff training
- Adoptions are by appointment, but we will try to accommodate walk-ins where possible. If we cannot take walk-ins, we will ask you to submit your application online and come back for a later adoption appointment.
- Surrender services are by appointment only. Please visit our surrender page for more information.
About Our Kitchener Waterloo Animal Centre
The Kitchener Waterloo Animal Centre was built in 1981 and is located on Riverbend Drive in Kitchener. It features a winding hallway through the building, leading to our adoption atrium. Our spacious “cat condos” are different from the traditional cat cages one would typically see in a shelter. They provide ample space for our cats to move around, play and climb onto platforms. Not to mention, a big glass window to meet their forever family for the first time!
Our dog pods at the back of the building exit onto a grass area and a trail system on the property. Thanks to our wonderful volunteer dog walkers, our dogs get to enjoy a big outdoor leash free park (bottom of the property) and the wooded trails on a regular basis.
In 2016 we opened an accredited companion animal hospital, and in 2021 we held a capital campaign which helped to update the smaller off-leash dog area attached to our building. With a gazebo for shade and easy to maintain astro turf, the new space is well-used and loved.
About Our Stratford Perth Animal Centre
The Stratford Perth Animal Centre looks a lot different these days! In 2016, we moved from a small facility to a beautiful new shelter on Griffith Road in Stratford. Our new facility has both communal cat rooms and condos, single and double dog runs with heated floors, a spacious animal kitchen, an in-house clinic, and a fantastic education room for community programming, birthday parties, yoga and more.
In 2019, we officially opened the doors to our public high-quality, high-volume, spay-neuter clinic, offering public spay neuter services for cats. In 2021 we also held a centre advancement campaign to raised funds for an off-leash dog park on property. Complete with agility equipment and easy to maintain astro turf, it is a welcome addition by both the four and two-legged!
