Hours and Locations


The Humane Society of Kitchener Waterloo and Stratford Perth operates two animal centres in Southern Ontario - one in Kitchener and one in Stratford.  Both centres are open to the public. 

Kitchener Waterloo Animal Centre
250 Riverbend Drive, Kitchener 

Stratford Perth Animal Centre
125 Griffith Road, Stratford

We also operate a High-Quality High-Volume Spay Neuter Clinic for Cats, located in the Stratford Perth Animal Centre. 


Main Reception/Dispatch Hours

Mon-Fri: 9am-6pm
Sat-Sun: 10am-4pm

Mon-Fri: 10am-5:30pm
Sat-Sun: 11am-4pm

*Both centres are closed the last Wednesday of each month from 9am-1pm for staff training. 
**We are closed for all statutory and civic holidays.

Animal Viewing / Adoption Hours

Mon-Fri: 11am-5pm
Sat-Sun: 11am-3pm

Mon-Fri: 11am-4:30pm
Sat-Sun: 11am-3pm

*Please note that adoptions are by appointment.  We do our best to facilitate walk-in inquiries, but may ask you to submit your application online and come back for a later adoption appointment. 
**Both centres are closed the last Wednesday of each month from 9am-1pm for staff training. 
***We are closed for all statutory and civic holidays.

Surrender Hours

Surrender services are by appointment only.  Please find more information here on surrendering you pet. 


About Our Centres

Kitchener Waterloo Animal Centre

The Kitchener Waterloo Animal Centre was built in 1981 and is located on Riverbend Drive in Kitchener. It features a winding hallway through the building, leading to our adoption atrium. Our spacious “cat condos” are different from the traditional cat cages one would typically see in a shelter. They provide ample space for our cats to move around, play and climb onto platforms. Not to mention, a big glass window to meet their forever family for the first time!

Our dog pods at the back of the building exit onto a grass area and a trail system on the property. Thanks to our wonderful volunteer dog walkers, our dogs get to enjoy a big outdoor leash free park (bottom of the property) and the wooded trails on a regular basis.

In 2016 we opened an accredited companion animal hospital, and in 2021 we held a capital campaign which helped to update the smaller off-leash dog area attached to our building.  With a gazebo for shade and easy to maintain astro turf, the new space is well-used and loved. 

Our pet adoption services, kids camps, animal hospital and veterinary services have received numerous Readers' Choice Awards, and we're always excited to welcome the public through our doors - please visit us today!



Stratford Perth Animal Centre

The Stratford Perth Animal Centre looks a lot different these days! In 2016, we moved from a small facility to a beautiful new shelter on Griffith Road in Stratford. Our new facility has both communal cat rooms and condos, single and double dog runs with heated floors, a spacious animal kitchen, an in-house clinic, and a fantastic education room for community programming, birthday parties, yoga and more!

In 2019, we officially opened the doors to our public high-quality, high-volume, spay-neuter clinic, offering public spay neuter services for cats. In 2021 we also held a centre advancement campaign to raised funds for an off-leash dog park on property.  Complete with agility equipment and easy to maintain astro turf, it is a welcome addition by both the four and two-legged!